This Privacy Policy explains how your personal data is collected, used, and shared when you visit or interact with this website and when you contact me for services. I respect your privacy and comply with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
Data Controller
The data controller responsible for your personal data on this website is Jafar Harun. If you have any questions about this policy or your data, please reach out using the contact details below.
Personal Data I Collect
- Contact form submissions: name, email, phone number, availability, location, nature of business, budget, how you discovered me, and your message (via Formspree).
- Live chat messages: any information you provide during conversations (via Tawk.to).
- Communication details: phone number via calls or WhatsApp interactions when initiated by you.
- Usage and technical data: IP address, browser type, device information, and server logs necessary for website security and operation.
- Cookies: essential cookies for site functionality and, where consented, preference/analytics cookies. You control non-essential cookies via the cookie banner.
How Your Data Is Used
- To respond to enquiries, schedule discovery calls, and provide quotations.
- To deliver and manage projects and client relationships.
- To improve website performance, security, and user experience.
- To comply with legal obligations and protect against misuse or fraud.
Legal Bases for Processing
- Consent: for optional cookies and when you submit information voluntarily (you may withdraw consent at any time).
- Contract: to take steps at your request prior to entering a contract, and to perform a contract.
- Legitimate interests: to operate, secure, and improve the website; to respond to enquiries.
- Legal obligation: to comply with applicable laws and regulations.
Cookies & Tracking
This site uses a cookie banner with an opt-in model for non-essential cookies. Essential cookies are required for core functionality and cannot be disabled. You can accept or decline non-essential cookies using the banner. If the banner isn’t visible, clear your cookies or revisit the site in a private window.
Sharing of Personal Data
- Formspree (contact form processor): processes form submissions. See their policy: Formspree Privacy Policy.
- Tawk.to (live chat provider): hosts chat interactions. See their policy: Tawk.to Privacy Policy.
- Hosting & infrastructure providers: to run the website securely and reliably.
Personal data is not sold. Data may be disclosed where required by law or to protect rights, property, and safety.
International Transfers
Some providers may process data outside the UK/EEA. Where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are used, or processing occurs in jurisdictions with adequacy decisions.
Data Retention
I keep personal data only as long as necessary for the purposes described above, to fulfill engagements, and to meet legal and accounting requirements. Chat transcripts and enquiry messages are retained as needed for client service and records.
Your Rights
- Access, rectification, and erasure of your personal data.
- Restriction or objection to processing, where applicable.
- Data portability for information you provided.
- Withdraw consent at any time for consent-based processing.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO).
Security
Reasonable technical and organisational measures are implemented to protect your data. No system is 100% secure, but I strive to safeguard information from unauthorised access and misuse.
Contact
For privacy enquiries or to exercise your rights, please contact:
- Email: hello@jafarharun.co.uk
- Phone: +44 7827 076021
- Business location: London, United Kingdom (full postal address available upon request)
- Or use the discovery call form on the Contact Me section.
Changes to This Policy
This policy may be updated from time to time to reflect changes in practices, services, or legal requirements. The “Last updated” date will be revised accordingly.